Buyers

A buyer is the owner of a particular project unit, and are how purchase analytics are computed.

You can share documents with buyers (and visa versa), invoice buyers, manage payments (eg. EMD deposits), etc..

Optionally, when a buyer has an account with Edgewise, the buyer can log into Edgewise to view the estimated delivery date of their unit, images, upload documents, and make payments.

Adding Buyers

After a buyer goes into contract, you can click "Convert to Buyer" on their lead profile to unlock features related to fulfillment of the unit.

You can share documents with buyers (and visa versa), invoice buyers, manage payments (eg. EMD deposits), etc..

Optionally, when a buyer has an account with Edgewise, the buyer can log into Edgewise to view the estimated delivery date of their unit, images, upload documents, and make payments.

Note: Do not convert until they have an executed purchase contract for the unit as this is irreversible.

Converting a lead to a buyer

A lead should only be converted to a buyer once all parties have signed an agreement of sale. This will allow for accurate reporting and feature enablement in Edgewise.

Here are several common scenarios below:

• All parties sign the sales agreement contract, then the lead should be converted to a buyer (even if there’s a rescission period).
• If there’s a rescission period, the buyer status should be “In Review”.
• If the buyer backs out (for any reason, including right to rescission), then the buyer should be marked as cancelled (with a reason).

Basic buyer information will be included if the buyer was converted from a lead. This information is also used to populate a contract if you have integrated with DocuSign.

To edit the buyer's information:

1. Click "Edit Buyer" near the top of the profile. If this buyer was previously a lead, they will have inherited the lead's basic information. You can edit the following here:
   • Name
   • Legal Name (for the purchase contract)
   • Company
   • Email
   • Phone
   • Date of Birth
   • Sources
   • Address
2. Click "Update Buyer" to save
3. Click "Add/Edit Co-Buyer" to add/edit a co-buyer.
4. Click "Add/Edit Agent" to add/edit the buyer agent information.

Editing unit purchase information

Unit purchase information is used to mark units as Sold and generate contracts.

1. Click the "Edit" button underneath the purchase summary on a buyer's profile
2. Update any of the following fields and click Save:
   • Unit
   • Status
   • Occupancy Type
   • Purchase Price
   • Purchase Date
   • Closing Date

Adding/editing debits and credits

Our debits and credits are highly flexible and custom, designed to meet any use case you may have.

Adding a new debit or credit

1. Click the "Debits / Credits" button underneath the summary
2. Click "Add Debit / Credit," enter the relevant information, and click "Save"

To edit or delete an existing debit or credit:

1. Click the "Debits / Credits" button underneath the summary
2. Select the relevant debit or credit from the list and click the pencil icon to edit or the "x" icon to delete

Commissions and Request for Commissions (RFCs)

Commission management and RFC generation is easily done in Edgewise. Easily get an overview of each units commissions due and adjust commissions easily within Seller Central.

To add commission items:

1. Select "Commissions" underneath the purchase summary
2. At the top, you'll see a brief summary of the unit's commissions
3. Click "Add Item," enter the new commission item, and click "Save"
4. Repeat step 3 if you have additional commission items
5. Click "Save" on the Commissions pop up to confirm your new items

To generate an RFC (Request for Commission):

1. Select "Commissions" underneath the purchase summary
2. Click "RFC" and an RFC in PDF format will open